Quick and easy

Drawing up an on-call schedule has always been a time-consuming and complicated task. My waitservice frees you from those worries through a specific wait service module: our program autonomously develops a perfect simulation for you based on the parameters you have entered yourself. So there is never any more puzzle work.

Automatically

Once everything is set up, you can quickly generate new schedules without any additional actions. Based on these parameters, the program itself develops the necessary proposals. A person ultimately responsible can make changes at any time. Reminders and notifications are automatically sent by email and text message.

Exceptional assets

Due to the link between waiting list and telephony, calls are always routed correctly. Each participant can provide specific information that must be taken into account when drawing up the schedule. A person ultimately responsible can make manual changes at any time if necessary. Users can contact each other directly, for example to exchange waiting times. Accepting or rejecting proposed substitutions is done with one click of the mouse.

Always informed

You will never forget to transfer the waiting line to the participant on waiting. You are always aware of an impending watch. You can easily exchange on-call shifts.

For everyone

The simplicity of this system has now convinced not only the younger, but also the older generation.

The call

The patient calls the on-call number.

The search

The call comes into Ringphone's automated system and checks to see if there is an ongoing hold.

The transfer

If there is an ongoing watch, the call will be forwarded to the doctor or person on call. If there is no current watch, a message is played.

The Post-processing

After the transfer, a report of the call is sent by email and/or text message to the doctor or person on call and the administrators.